Shipping policy
To ensure that your package is delivered on time and to the correct location, it is important to enter your address accurately and include all necessary information. This includes using the correct abbreviations, street numbers, building or apartment numbers, and route information.
If the address information provided is incorrect or entered incorrectly at the time of purchase, we cannot be held responsible for lost, misplaced, or incorrectly delivered shipments.
Once your order has been shipped, it is no longer possible to modify the shipping address.
If your order is returned or uncollected due to an inaccurate or incomplete address, you will be responsible for additional shipping charges to have the order re-delivered to the correct shipping address.
International Shipping
Please note that orders shipped outside of Australia may be subject to additional taxes and customs fees upon arrival. Before placing your order, ensure that you are aware of any import fees that you may be responsible for. We cannot issue refunds for items that are in transit.
It is important to enter your address accurately and include all necessary information. This includes using the correct abbreviations, street numbers, building or apartment numbers, and route information.
Once your order has been shipped, it is no longer possible to modify the shipping address.
If your order is returned or uncollected due to an inaccurate or incomplete address, you will be responsible for additional shipping charges to have the order re-delivered to the correct shipping address.
Expected Delivery Time
Australia
Express Tracked Shipping (1-4 Business Days) $12.40
Express Tracked Shipping (1-4 Business Days) $120.00 and up Free
Tracked Shipping (2-8 Business Days) $9.40
Tracked Shipping (2-8 Business Days) $60.00 and up Free
International
New Zealand (Zone 1) Tracked Shipping (9-29 business days)
Asia Pacific (Zone 2) Tracked Shipping (9-29 business days)
USA/Canada (Zone 3) Tracked Shipping (9-29 business days)
UK/EURO (Zone 4) Tracked Shipping (9-29 business days)
Middle East (Zone 4) Tracked Shipping (9-29 business days)
